Job Title: Business Analyst – Life Insurance Domain
Experience Level: [Mid-Level / Senior-Level]
Job Summary:
We are seeking an experienced Business Analyst with a strong background in the life insurance domain to join our team. The ideal candidate will bridge the gap between business stakeholders and technical teams, ensuring business requirements are accurately captured, analyzed, and translated into effective solutions.
Key Responsibilities:
- Gather, document, and analyze business requirements from stakeholders.
- Work closely with product owners, underwriters, actuaries, and IT teams to define business processes and solutions.
- Create detailed functional and non-functional specifications.
- Conduct gap analysis between current and desired states.
- Collaborate with QA teams to develop test cases and validate solutions.
- Lead and facilitate requirement gathering workshops, user story development, and sprint planning sessions.
- Support UAT (User Acceptance Testing) and help in defect triage and resolution.
- Develop process flow diagrams, use case diagrams, data flow diagrams, and other BA documentation.
- Stay updated with trends in the insurance industry and recommend improvements.
- Ensure solutions comply with regulatory requirements and business policies.
Required Qualifications:
- Bachelor’s degree in Business, Finance, Information Technology, or related field.
- 5+ years of experience as a Business Analyst.
- 3+ years specifically in the Life Insurance domain.
- Strong understanding of life insurance products (term, whole, universal life, annuities, riders, etc.).
- Experience with policy administration systems, claims, underwriting workflows, or new business processing.
- Familiarity with regulatory and compliance standards in insurance (e.g., IRDAI, HIPAA, GDPR where applicable).
- Proficiency in tools such as JIRA, Confluence, Visio, Excel, SQL, etc.
- Excellent communication, documentation, and stakeholder management skills.
Preferred Qualifications:
- Experience with Agile, Scrum, or SAFe methodologies.
- Certification such as CBAP, PMI-PBA, or Agile BA.
- Exposure to digital transformation initiatives in insurance (e.g., automation, AI, data analytics).
- Experience working with international clients or multi-location teams.